Privacy Policy

Effective Date: July 1, 2026

Last Updated: July 20, 2026

At House of Remedys, we are committed to protecting your personal information and handling your personal health data with the highest standard of care and confidentiality. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.

Who We Are

Our website address is: https://houseofremedys.com

For any privacy-related inquiries, you can reach us directly at info@houseofremedys.com.

Information We Collect & How We Collect It

We collect only the information necessary to respond to inquiries, schedule appointments, provide services, process payments, maintain records, and meet legal obligations.

1. Direct Personal & Health Information

When you fill out contact forms, book appointments, or utilize our services, we may collect personal details such as your name, email address, phone number, payment details, and relevant personal health information.

Personal Health Information: All personal health information provided to us is treated as strictly confidential. It will only be used or disclosed with your express consent, or where explicitly required or permitted by law.

2. Comments & Interactive Forms

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://houseofremedys.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Media Uploads

If you upload images or health records to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website could potentially download and extract location data from images hosted on the site.

Cookies & Analytics

We use cookies and analytics tools to enhance your user experience, remember your preferences, and improve our website performance.

• Comment Cookies: If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These last for one year.

• Session & Login Cookies: If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies (contains no personal data and is discarded when you close your browser). When logged in, cookies save your login info (valid for 2 days) and display choices (valid for 1 year). Selecting “Remember Me” keeps your login active for 2 weeks.

• Editing Cookies: If you edit or publish content on the site, a temporary cookie indicating the post ID is saved for 1 day.

Embedded Content From Other Websites

Articles and pages on this site may include embedded content (e.g., videos, maps, appointment scheduling widgets, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the external website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content—especially if you have an account and are logged into that third-party platform.

Who We Share Your Data With

We do not sell, rent, or trade your personal or health data. Your data is shared only under the following limited circumstances:

• Service Provision & Payments: With trusted third-party providers required to process payments, confirm bookings, or fulfill services.

• Legal Compliance: When required or permitted by law, regulation, or legal proceedings.

• Account Security: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely to approve follow-up comments automatically.

• User Accounts: For registered users (if applicable), we store personal profile information. Users can view, edit, or delete their personal information at any time (username cannot be changed).

• Health & Client Records: Personal health records and appointment details are retained securely in accordance with medical record retention laws and professional guidelines.

What Rights You Have Over Your Data

If you have an account on this site, have submitted an inquiry, or have left comments, you have the right to:

1. Request Access: Request an exported file of the personal data we hold about you.

2. Request Correction: Request that we correct or update any inaccurate or incomplete personal information.

3. Request Erasure: Request that we delete any personal data we hold about you. (This does not include data we are required to retain for administrative, legal, medical, or security obligations).

To exercise any of these rights, contact us at info@houseofremedys.com.

How We Protect Your Data

We use reasonable technical, administrative, and physical safeguards to safeguard your personal health and general information. While we maintain rigorous measures to prevent unauthorized access or disclosure, please note that no electronic transmission or online storage system can be guaranteed 100% secure.

Where Your Data Is Sent

• Visitor comments and forms may be checked through an automated spam detection service.

• Booking and payment transactions are transmitted securely through encrypted protocol partners.